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F.A.Q.
- Can I start with a play-money account?
Absolutely. First, download the software. Then enter your name, city, and
e-mail
address. Then, create your user ID and password.
- How can I see what the online poker games look like before I join?
Easy. Simply download the software and take a look around the site. Cruise
through the Main Lobby, and even watch a live game in progress.
- When can I start playing?
Now! Simply download the software, go to the Main Lobby, and choose your
game of choice. Then choose a seat by clicking on it, and select the option
to
create a new account. Complete the necessary information and you are ready
to
play.
- What if I have questions on banking?
You should keep a copy of your transaction data, rules of the game and
payment
methods in order to avoid misconceptions at a later time. Please contact,
post@25bet.com, for any further questions you may have on the banking
process.
- What criteria must I meet to join?
Members must be over the age of 18 to play games.
- Can I use different credit card numbers to deposit?
You can add up to four credit cards.
- How long does it take to process my deposit?
Credit card deposits take approximately 2-5 minutes to process and funds are
made available in casino account within this time frame.
Wire Transfer deposits take 2 business days to arrive at our bank. Your
account will be credited as soon as our bank receives the transfer.
Bank Draft / Personal check deposits take about a week to reach our offices.
It takes additional 10 days for a Bank Draft to be cleared and about 21 days
for a Personal check to be cleared. Please note that the first phase of a
Bank Draft / Personal Check deposit is depended on regular world wide mail
and may vary depending on your location and/or other factors.
- Is gambling legal over the Internet?
It is widely recognized that Internet gaming is an international issue. Some
experts agree that even if anti-gaming nations pass laws against Internet
gaming, the international character of the Internet makes it impossible to
police on a global scale. Currently, users in the US, for example, may be
deterred from wagering due to potential violations of 18 US Code 1084. It is
best to contact your local or federal authorities regarding legality in
specific jurisdictions.
- How can I check my game history?
By clicking on the game history button you can instantly see games you have
played previously without having to leave the game or open a separate
browser.
10)I have a bingo, but don't seem to have a Bingo button!
There's no need to bash a bingo button, bingo is automatically called for
you - even if your computer is turned off.
- This sounds great!!! Is it legal?
As an international Internet site, we cannot speak for every worldwide
jurisdiction. Please find out from your local authorities about their
policies on Internet bingo and abide by what they tell you.
- Can I fund without leaving the game?
Yes, by clicking on the 'Cashier' button you can easily deposit to your
account without leaving the game you are playing. This means you can quickly
and easily make a deposit without missing out on any of the action.
- How long does it take to set up a NETeller account?
A few minutes.
After you have filled out the appropriate information on the registration
form, NETeller will send you an email with a link to your login page as well
as your account number and secure ID. This process should only take a few
minutes.
- How do I get Help?
Help is available 24 hours a day, 7 days a week. Click on the 'Contact Us'
tab for more details.
- How many people will I be playing with?
The number of people playing at any given time varies; however, each game
will show how many people are currently in the game. The next game should
have a similar number. The numbers will vary from the time of day, to day of
the week, to the specials on at the time, but it's always fun!!
- I just won a Jackpot!!! Now what?
You have a couple of options. Your first option is leaving the money in your
account for future play. Many players do this and some go on to win even
more. Your second option is to make a withdrawal; be sure to leave enough in
your account to allow you to play for a few more days while your winnings
are wired to you. Note that any unredeemed bonus money in your account, or
bonus money in your Bonus Reserve, will be removed when you withdraw. You
might want to use these funds first.
- I'm having technical trouble! What do I do?
First, check in with the Chat Masters on duty in the chat room. If they
cannot assist or the chat is very busy, then go to our Info Desk for more
information.
- How can I follow up financial transactions operations?
The Cashier’s ‘Transaction History’ section stores a complete history of all
your financial requests, such as withdraws and deposit requests.
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